social impact consulting that uses evidence, data and co-design to help purpose-driven organisations design services, measure and communicate their impact

At Iota, we know first-hand how committed you are to delivering effective services to your people. Ones that have real and lasting impact.  Because we come from the sectors we support, we also know how challenging this can be at times.

 But what if an ideal world was possible all the time? 

One where you can partner with a leading consultant who is at once curious, passionate, and loves seeing a way out of a complex problem. 

That’s where Iota steps in. 

 
 

What we do

We bring people and ideas together to facilitate engaging and purposeful discussions, and to measure the real impact that you have on people's lives.

 

Impact Measurement & Evaluation

Co-design & Facilitation

Capacity Building & Training

“At Iota, all ideas – big and small – are equal, and the outcome is the same: to create a better world for everyday Australians.”

Maria Tchan / Founder

 

How we do it

At our core, we are gatherers and collaborators, and we are unwavering in our promise to work alongside you every step of your project.

 

Step 1
Listen and understand

We get to know your people, your purpose, and your pain points

Step 2
Create solutions that are fit-for-purpose

We bring your people and ideas together.

Step 3
Gain feedback and refine

We ensure we are moving in the right direction. 

Step 4
Deliver and/or measure

We turn the concept into a reality.

Impact stories

We work with not-for-profits, social enterprises and governments to deliver better social outcomes.

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  • “I love working with Maria. She has a really down to earth, engaging and inclusive style; she consistently comes into a project or activity with fresh eyes, a can-do attitude and an ability to see the big picture and identify a clear path forward. I highly recommend her services”.

    Community Engagement & Co-design Lead, Australian Digital Health Agency

  • “Maria & Danielle were tremendous to work with. They listened from the beginning and built a new QLife service model that is able to deliver real impact for the people who reach out for support. Maria's workshop style was dynamic and engaging, and she has such a great ability to challenge perceptions, encourage meaningful conversations, and to develop a balanced, yet robust solution”.

    Mental Health & Suicide Prevention Manager, LGBTIQ+ Health Australia

  • “What a great workshop. Maria allowed everyone to gain some real insight and practical understanding of a complex system - and she did this in an atmosphere of positivity! This is no mean feat.”

    Riki Price | Western NSW Department of Communities & Justice

  • “Maria led the Harmony Taskforce project with genuine interest and confidence, providing us with an end to end solution that met all of our performance goals. I appreciated how she interpreted sensitive subject matter in a relatable way, and did so with warmth and care for the young people participating in the Taskforce”.

    Ed St John, CEO Courage to Care NSW

  • “Maria facilitated our 3-year strategic plan. I loved that Maria has the experience, care and courage to help a manager see what they might not otherwise see and help them get to where they want to be”
    Louise Scarcella | BCRG

  • “Thank you Maria, for establishing the comprehensive operational framework that will allow the ACvA to move to the next level of impact.”

    Professor Gemma Figtree | ACvA

  • “Maria has an excellent ability to develop pragmatic solutions to complex problems in the health and social sectors. In developing strategy, she is able to articulate a clear, well-reasoned and ambitious focus, while also ensuring that consideration has been given to what’s required for successful implementation. I always enjoy the opportunity to work with Maria and look forward to doing so again soon”.

    Dr Michelle Blanchard, Deputy CEO, SANE Australia

Collaboratively designing community-led and community-based services for Victorian Lifeline centres

Read how we partnered with Lifeline Direct to bring together Victorian Lifeline centres, Lifeline Direct leadership, and people with lived experience of mental health challenges to develop possible community-led and community-based services consistent with Lifeline’s vision of an Australia free of suicide.

Creating an impact framework for a new charity seeking better ways to research and treat childhood dementia

Explore how we facilitated several planning sessions and designed an impact framework using insights from these sessions and Childhood Dementia Initiative’s Strategic Plan

Facilitating a series of consumer co-design workshops to better understand how digital healthcare technology can meet consumer needs

Read how our workshops are now being used to inform workplans at the Australian Digital Health Agency

Building the capacity of regional NSW community organisations, neighbourhood centres, and local councils

Find out how we worked with NSW Council of Social Services (NCOSS) member organisations to increase their confidence, understanding and knowledge in program logic models, survey design, and reporting so they can measure the impact they have in their community.

Are you ready to create an impact?